Safety & Training
Our Core is Safety
Classroom Training
All RECONN, Technicians receive a minimum 40 hours of classroom training, based on utility density. Trainees learn about USIC, our company culture, expectations, and the skills needed to be an efficient RECONN Technician.
On the Job Training
Following in-class training,
Trainees enter a structured OJT program. Trainees are paired with experienced
Technicians and work in the areas where they will operate. Working with their
coach, they will perfect their skills and learn the most up-to-date field
techniques to protect infrastructure and the public.
Qualification Process
All Trainees must complete a comprehensive field certification ensuring field proficiency. RECONN selects and trains acceptance certifiers from our most knowledgeable and highly skilled technicians.
A3 Program
This simple 3-step cognitive-based process of Assess, Analyze and Act directly impacts and engages employees in hazard recognition/mitigation techniques and internalizes their own personal values as they approach their daily work tasks.
Monthly Job Brief Observations
Reconn
Supervisors conduct monthly JBOs to ensure that the technicians have all the
tools required to perform their tasks and to ensure that they are in good
working order. It's also a time where an
employee can demonstrate to their supervisor how to safely perform his or her
job.
Driver Scorecards
Every RECONN vehicle is
equipped with inward and outward facing Cameras that track harsh events and
provide real time coaching to eliminate risks such as speeding and distracted
driving. These events are tracked by supervisors to acknowledge safe driving
behaviors and to help coach employees so they are the safest drivers on the
road. Our goal is to ensure that our drivers are operating the
company vehicle professionally and courteously for the safety of the general
public and themselves.
Fleet Defense Program
Along with our in cab camera system, every Reconn technician is enrolled in computer based, daily,
driver training for the first seven weeks of employment that is catered
directly to the individual's strengths and weaknesses behind the wheel. After
the initial 7 weeks, every employee continues to receive monthly training to
reinforce the skills that keep our employees and members of the public
safe.
Leading & Lagging Indicator Program
Every RECONN supervisor and manager has
access to a dashboard that measures both leading and lagging indicators where
they can see how their team is performing based on prior year performance, as
well as other groups within RECONN.
Lessons Learned Program
All
significant incidents reported to the safety department undergo a root
cause investigation with the supervisor, manager, EHS, and the technician. These investigations are to prevent any
future incidents from occurring and are shared with our clients when a
mitigation is discovered. It helps all
of our teammates return home in the same condition that they left.
Annual Refresher Training
All RECONN Technicians will receive annual and ongoing training to build their knowledge and skills.